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AI-Powered Missed Call SMS Assistant
Turning a missed call into an instant, personalised SMS reply — before the prospect calls a competitor.
Challenge
The client, a local service business, was losing leads because of slow callback times, with every missed call representing a prospect who might not call back.
Resolution
- Built an AI SMS Assistant in N8N triggered by a webhook the moment a call is missed
- Used OpenAI to personalise the SMS reply based on the details of the missed call
- Sent and logged the SMS automatically via GoHighLevel, with no manual follow-up
Impact
- Delivered an AI-personalised SMS reply to every missed call within seconds
- Turned missed calls from lost opportunities into active conversations without anyone picking up the phone
- Logged every lead automatically via GoHighLevel, building a complete contact history with zero manual entry
Stack
Tools used: N8N, OpenAI, GoHighLevel
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